Completed company TNA example
Explore a fictional 1,500-employee result without entering the TNA workspace.
Sample TNA dashboard
Synthetic · provisionalHorizon Business Services
Fictional company · 10 departments · 12-month draft plan
Recommended response
12 work priorities · each counted once
Proposal counts, not employees with confirmed gaps.
Evidence coverage
Unscored needs survey
Survey respondents
900 without responsesMore responses improve coverage, but do not prove competence.
Different evidence units; do not add them to employee totals.
Learning places by department
535 proposed places · nominations pending
Places are not confirmed unique learners.
Budget allocation
Assumed costs, not supplier quotations
- Learning delivery286,000 SAR79%
- Evaluation24,000 SAR7%
- Coordination18,000 SAR5%
- Contingency32,800 SAR9%
Workplace changes, taxes and employee time excluded.
Delivery roadmap
Planned sequence · no activity has been scheduled
A clear path to measurable growth.
Business objectives & sample context
A Saudi-based business-services company with three sites, mixed office and shift teams, and a 12-month planning horizon. All characteristics and figures are invented for this example.
- Improve proposal quality and complaint resolution; compare reviewed work before and after practice.
- Reduce avoidable handover delays and reporting rework; establish comparable process baselines first.
- Prepare controlled digital changes; confirm the AI workflow and evidence before deciding on training.
Recommended courses
Compare alternatives for each learning need. Choose what fits your team.
Fictional example · choices stay in this tab only.
Improve the quality of client proposalsSales · Account executivesChoose courses
Learning need & supporting context
Improve the quality of client proposals
Client outcomes are not consistently translated into measurable proposal requirements.
A proposal connecting the client problem, solution and success measures
High
Confirm the requirement, learning objective and reviewed evidence before choosing courses. Unassessed evidence does not establish a skill gap.
Review evidence and limitations
Conduct a needs conversation and produce a proposal with agreed success measures.
Fictional proposal review: solution descriptions are clear, but needs-discovery notes and success measures are inconsistent.
The small work sample does not represent every account executive.
Deliver reliable monthly reportsFinance · Reporting analystsChoose courses
Learning need & supporting context
Deliver reliable monthly reports
Reports need avoidable corrections and repeated reconciliation.
A checked report with reconciled totals and traceable exceptions
High
Confirm the requirement, learning objective and reviewed evidence before choosing courses. Unassessed evidence does not establish a skill gap.
Review evidence and limitations
Reconcile totals and document exceptions using a common reporting template.
Fictional work review: exception checks are inconsistent; analysts also receive different input templates.
The relative effect of skills and templates is not established.
Improve complaint resolutionCustomer service · Customer service advisersChoose courses
Learning need & supporting context
Improve complaint resolution
Resolution conversations lack a clear agreed next step.
A clear response with an appropriate escalation and follow-up
Medium
Confirm the requirement, learning objective and reviewed evidence before choosing courses. Unassessed evidence does not establish a skill gap.
Review evidence and limitations
Summarize a complaint and agree a clear resolution or escalation with the customer.
Fictional role-play review: policy knowledge is sound, but advisers struggle to summarize the concern and agree follow-up.
Role-play evidence needs checking in normal work.
Make interview decisions traceableHuman resources · Recruiters and hiring partnersChoose courses
Learning need & supporting context
Make interview decisions traceable
Decision notes do not consistently explain how criteria were met.
Consistent interview notes linked to role requirements
Medium
Confirm the requirement, learning objective and reviewed evidence before choosing courses. Unassessed evidence does not establish a skill gap.
Review evidence and limitations
Ask criterion-linked questions and record observable evidence without unsupported conclusions.
Fictional review of eight interview records: criteria exist, but evidence notes mix observation with unsupported impressions.
Eight records do not represent every interviewer or prove hiring outcomes.
Improve supplier decision qualityProcurement & supply chain · Buyers and supplier coordinatorsChoose courses
Learning need & supporting context
Improve supplier decision quality
Supplier recommendations lack consistent non-price evidence.
A current comparison with documented trade-offs
High
Confirm the requirement, learning objective and reviewed evidence before choosing courses. Unassessed evidence does not establish a skill gap.
Review evidence and limitations
Compare cost, service and delivery risk with traceable evidence.
Fictional review of eight supplier files: price comparisons exist, but service-risk reasoning varies and records are out of date.
The contribution of data quality versus evaluation skills remains uncertain.
Make campaign reviews decision-usefulMarketing · Campaign analysts and coordinatorsChoose courses
Learning need & supporting context
Make campaign reviews decision-useful
Conclusions go beyond the available measurement evidence.
A review separating observed change from claimed impact
Medium
Confirm the requirement, learning objective and reviewed evidence before choosing courses. Unassessed evidence does not establish a skill gap.
Review evidence and limitations
Explain metric changes, denominators and alternative explanations.
Fictional review of six reports: metrics are calculated, but conversion changes are attributed to campaigns without checking other factors.
This does not establish whether the campaigns were effective.
Improve corrective-action reasoningQuality & compliance · Quality officersChoose courses
Learning need & supporting context
Improve corrective-action reasoning
Proposed fixes are not consistently linked to tested explanations.
A supported cause analysis and a checked action
Medium
Confirm the requirement, learning objective and reviewed evidence before choosing courses. Unassessed evidence does not establish a skill gap.
Review evidence and limitations
Distinguish symptoms from causes and test a hypothesis before selecting an action.
Fictional review of eight corrective-action records: symptoms are described, but causal claims are rarely tested.
Recurring incidents may also reflect system constraints; no root cause is confirmed.
Control cross-team project changesStrategy & PMO · Project coordinators and project managersChoose courses
Learning need & supporting context
Control cross-team project changes
Project plans do not consistently reflect approved cross-team changes.
An updated dependency map with authorized changes
Medium
Confirm the requirement, learning objective and reviewed evidence before choosing courses. Unassessed evidence does not establish a skill gap.
Review evidence and limitations
Map dependencies and assess a change using agreed approval rules.
Fictional review of six project packs: dependencies are missed and change authority differs between teams.
Schedule slippage cannot be attributed to skills from these records alone.
Make work feedback actionableOperations · Front-line supervisorsChoose courses
Learning need & supporting context
Make work feedback actionable
Employees receive advice without a clear next practice step.
Specific feedback with an agreed follow-up
High
Confirm the requirement, learning objective and reviewed evidence before choosing courses. Unassessed evidence does not establish a skill gap.
Review evidence and limitations
Use an observed example to agree a specific action and review date.
Fictional supervisor practice review within the operations sample: feedback is general and follow-up actions are missing.
Workload and team conditions need separate review; not all supervisors were observed.